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Welcome to the ISSS platform for the UW Seattle campus!

This site is intended for international students (confirmed admission for upcoming term, continuing students, and alumni) who are/were enrolled in degree programs on the Seattle campus to interact with UW offices regarding your non-immigrant F-1 or J-1 visa status.
 

 

UW's ISSS immigration platform will be unavailable July 27 - 28 while the software vendor, Terra Dotta, migrates the system to a new server. During this maintenance, all UW staff, students, and campus partners will not have access to ISSS or any requests, forms, or documents. We anticipate the system will be back online by Monday morning, July 29.
Please plan accordingly.

 

What is MyISSS and what can I do here? 

MyISSS is a technology platform that Undergraduate Admissions, Graduate Enrollment Management Services (GEMS) and International Student Services (ISS) uses to interact with F-1 and J-1 students to create requests, maintain immigration records, report required immigration information to the U.S. government, and provide students with critical information and updates about their visa status throughout the duration of their studies at the UW. It is the primary tool students will use to request immigration documents and successfully maintain their F-1 or J-1 immigration status. 
 

Currently enrolled students or returning to the Seattle campus? 

Use your UW NetID and password to access your MyISSS platform. The initial welcome screen will display general information and reminders for current students, an overview of your personal & program information, and a tab for Requests & Documents where you can access/download official documents from the ISS. You can also submit new requests relevant to your F or J status and review your current immigration information. Most often, you will use MyISSS to request a benefit of your non-immigrant status from ISS – for example, a travel signature, approval for Curricular Practical Training or an Alternate Vacation Quarter. You will also use MyISSS to check the status of pending requests, access or download documents, and receive important reminders.  
 

New to the Seattle campus of the UW?

After you receive your offer of admission and confirm enrollment through the UW's Enrollment Confirmation System, you will receive an email invitation to the MyISSS platform. This email invitation is sent up to 5 days after the enrollment confirmation has been received and posted to your UW student account. You will not be able to access the ISSS platform until your enrollment confirmation data has been updated in the University's student database and you receive the email invitation. Once you receive the email invitation, use your UW NetID and password to login to your ISSS profile and request an I-20 or DS-2019 for studies at the UW. 

If it has been more than 5 business days since your enrollment confirmation was posted to your student account, contact the admissions office for assistance.

  • Bachelor's degree students (freshman and transfers) - contact Undergraduate Admissions at intladm@uw.edu

  • Master's and Doctoral degree students - contact Graduate Enrollment Management Services (GEMS) at uwgrad@uw.edu 

Include the following information in your email: 

  • First and Last Name 

  • UW student ID 

  • Description of the issue encountered when attempting to start a request or login

  • Screenshot, if possible 


Who can help if I am still having MyISSS login problems?

We understand that this platform can be confusing, but we are here to help! Here is a guide to help you determine which office to contact for further assistance:
 

Undergraduate Office of Admissions - intladm@uw.edu

  • Request an initial or transfer I-20 for a Bachelor's degree program

  • Request an I-20 for a change of visa status before your Bachelor's degree program begins

  • Correcting or updating an initial, transfer, or change of status I-20 for a Bachelor's degree program before classes begin

  • Former UW student enrolling in a new Bachelor's degree program at the UW

Graduate Enrollment Management Services (GEMS) - uwgrad@uw.edu

  • Request an initial or transfer I-20 for a Master's or Doctoral (PhD) degree program

  • Request an I-20 for a change of visa status before your Master's or Doctoral (PhD) degree program begins

  • Correcting or updating an initial, transfer, or change of status I-20 for a Master's or Doctoral (PhD) degree program before classes begin

  • Former UW student enrolling in a new Master's or Doctoral (PhD) degree program at the UW

International Student Services (ISS) - Email ISS 

  • All requests for currently enrolled undergraduate and graduate students in F or J status

  • Students completing the ISS F-1 or J-1 immigration check-in 

  • Returning students coming back to the UW to continue in the same degree program

  • Alumni on Optional Practical Training, Academic Training, or an OPT STEM extension